Guide for Addressing School Concerns

  • Parents place a great deal of trust in those responsible for the education and nurturing of their children. When issues arise at school, following the guidelines listed below will help to expedite the resolution of school-related concerns. These procedures are part of our Board of Education policies, 1400 Public Complaints and 1420 Concerns about Curriculum

    There are additional regulations in place for our special education students. The Board of Education shall ensure that no student is discriminated against in programs or activities receiving federal financial assistance. Individuals protected by Section 504 of the Rehabilitation Act of 1973 are those individuals who: have a physical or mental impairment which substantially limits one or more major life activities (e.g. caring for one's self, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning and working); have a record of such impairment; or are regarded as having such an impairment. For more information on this policy, please click here. KCSD's Title VI/VII/IX Compliance Officers are Ms. Mary Beth Bonville and Mr. Richard Silverstein and KCSD's 504 Compliance Officer is Dr. Paul J. Padalino

    The recent passage of the Dignity for All Students Act provides for extra safeguards against bullying. Each building has a DASA coordinator (Click here for contacts) who can help students and parents address concerns specific to these issues.  The Board of Education is committed to providing an educational and working environment that promotes respect, dignity and equality. The Board recognizes that harassment, hazing and bullying is detrimental to student learning and achievement. It interferes with the mission of the district to educate its students and disrupts the operation of the schools. Such behavior affects not only the students who are its targets but also those individuals who participate and witness such acts. This is part of Policy 5320 Bullying.


    1) If an issue arises within your student’s classroom, the first step to take is to contact the person closest to the problem or concern, which is usually your child’s classroom teacher. The Staff Directory provides staff names and email addresses.

    2) If the teacher is unable to resolve your concern, or if you do not feel comfortable speaking with the teacher, contact your child’s building principal. For concerns related to bullying, another option is to contact the school's DASA coordinator. 

    3) If the building principal is unable to resolve your concern, please call the Superintendent’s secretary Karen Seery at 845-943-3003 or email She will direct your call to the appropriate department, such as special education, curriculum, or transportation. 

    4) If the department is unable to resolve your concern, please contact Dr. Paul J. Padalino, Superintendent of Schools at or by calling 845-943-3003

    5) If you feel the Superintendent is unable to appropriately address your concern, please reach out to the Board of Education. Board of Education Trustees are volunteers who are not compensated for their time. Our Board members serve the public with a desire to make their community and their schools the best they can be.  A directory of Board members is listed here

    Although we strive to resolve all concerns as quickly as possible, it may take time to provide you with answers. We appreciate your patience.